In 1995, David Reid made a business decision that would eventually lead to the creation of one of Manitoba's fastest growing young companies. In July of that year, he agreed to a 50/50 partnership for a Manitoba office, with Complete Integrations, which was based in Edmonton. The new office was located at 1313 Border Street in Winnipeg, and officially opened its doors in August of 1995. That first office occupied less than 1000 square feet of property and employed four employees.
Within two years of opening their doors, Complete Integrations grew quickly, expanding to 10 employees by the second year of business. Eventually, David moved the company into larger office space on Donald Street in Winnipeg, in order to provide his growing company with some much needed working space. During those first few years, Complete Integrations formed strategic partnerships with Foresight Software, Progress Software, Intermec Technologies, Microsoft, Made2Manage, and IBM. The most significant of these partnerships is, perhaps, the partnership with major information technology company Hewlett-Packard, which created a business relationship that would form the backbone for the future success of the company.
In 1998, the name EPIC Information Solutions was born. Due to consistent growth and the steady expansion of service offerings, the name change became necessary to correctly indicate what the company actually did. Despite the name change, relationships with vendors continued to flourish, and so did relationships with customers like E.H. Price, Motor Coach Industries, and The North West Company, many of whom continued to, and still continue to, conduct business with EPIC Information Solutions. This long-term customer loyalty is a testament to the type of customer service, product offerings, and solutions that is given to our customers.
While the world welcomed a new millennium in 2000, David took what would be the first major step for his growing company. He terminated his business agreement with Complete Integrations in Edmonton by purchasing their shares in the Winnipeg operation, and took on a minority partner, thus making EPIC Information Solutions an independently owned organization. That same year, he opened a second EPIC Information Solutions office in Ontario, in order to service a number of Made2Manage customers in that part of the country. In 2001, EPIC Information Solutions received its first vendor-given award, and was named VAR of the Year by Made2Manage, after closing the largest Made2Manage deal in the history of both companies. In the following years, EPIC Information Solutions has continued to be recognized for its business accomplishments as it made its first appearance, of what would be five to date, on the Manitoba Fastest Growing Company's list in 2002.
In 2003, after purchasing and custom finishing an incomplete office building in the south end of the city, David once again picked up his rapidly expanding company and moved into new office space, this time moving everyone to 730 Taylor Avenue. With now 26 employees working for him, the expanded office space was a welcome change. Despite the expansion and new office space, 2003 was marked by difficult times, as David also bought out his minority partner, and was forced to shut down the Ontario office after Made2Manage dissolved their relationship with EPIC Information Solutions.
Rebounding quickly, EPIC Information Solutions continued to host its very successful twice-annual Technology Day conference, which continues to grow and brought in nearly 300 attendees at the last event. It has been recognized by both vendors and attendees as the premier information technology event in Winnipeg, and even in Canada.
In 2004, EPIC Information Solutions completed its metamorphosis, and launched its current logo in October. New signage for the current building arrived, providing some awareness to what was actually in the building. New partnerships with leading information technology companies like VMware, Citrix, and Novell, and mature partnerships with information technology giants like Microsoft, and especially Hewlett-Packard, continued to expand and flourish. And in 2005, EPIC Information Solutions was named as the #1 HP reseller partner in Manitoba. It was this year that EPIC Information Solutions cracked the Profit Magazine Fastest Growing Company's in Canada list, after recording record profits for that year.
In 2006, EPIC Information Solutions celebrated 10 years of business in Manitoba, by now specializing in the development, implementation and management of custom and dynamic business solutions for all business in Manitoba. With a vision of being the preferred technology partner for all of our customers, we focus on delivering integrated business management solutions and application development services to any organization that seeks to manage their business growth. Thanks to our relationships with leading information technology companies like Hewlett-Packard, Microsoft, Novell, Citrix, VMware, and many others, we are able to provide our clients with a wide range of product offerings such as both software and hardware, as well as an equally diverse range of resources, including a highly trained professional staff that can meet all your business needs.
2007 proved to be a banner year for EPIC Information
Solutions. In January, in what was to be the first in many big changes that the
company would go through in 2007, EPIC Information Solutions joined forces with
CNS Consulting, a six-person operation who had been in the information
technology business for over 10 years. With a strong focus on servicing the IT
needs of small and mid-size companies in Winnipeg, CNS was an excellent fit with
EPIC and the merging of the two companies allowed each to utilize and improve
their strengths to provide increased support for a rapidly expanding customer
In 2007, EPIC Information Solutions continued to make great
strides with both it’s customers and vendors, and was named the #1 HP
reseller in Manitoba and Saskatchewan, as well as the go-to partner in Winnipeg for leading
information technology companies like Novell, VMware and Citrix. 2007 also
marked EPIC’s sixth consecutive appearance on the list of Manitoba’s Fastest
Less than 10 months after CNS Consulting joined EPIC, David
Reid led his rapidly expanding company into the largest merger of its 12 year
history. In October of 2007, EPIC Information Solutions purchased Prairie
Computers, a privately-held information technology company in Winnipeg that had
been in business for the past 25 years. The move also brought to EPIC one-half
of The Technology Consortium (TTC). The TTC is a unique private-sector
partnership including smaller, local information technology companies, which
once included Mind Computers, Prairie Computers and Powerland
Computers, and now consists of only EPIC Information Solutions and Powerland.
In less than one year, EPIC Information
Solutions changed the face of information technology
supply in Winnipeg. With the acquisition of two companies and additional
hiring, EPIC Information Solutions more than doubled it's staff in 10 months.
The acquisitions have also positioned EPIC Information Solutions as the largest
and most significant locally owned Information technology reseller in Manitoba.
It was also a year of great achievements for EPIC Information
Solutions, who was named the recipient of two awards in 2007. They were:
Riser Award from the list of the CDN Top 100 Solution Providers, which
was awarded because we climbed 27 spots higher on the list than we were in 2006.
Silver Medal for the Best Channel Marketing Initiative at the CDN Channel
Elite Awards, which was given in recognition of EPIC Technology Day.
2008 was a year of integration, and a little bit of
recognition. EPIC Information Solutions, in recognition of the rapid
growth achieved in 2007, undertook a companywide restructuring. This brought
about the creation of our Customer Service Representative team, and a shifting
of roles internally, in order to continue to provide the kind of excellent
service that EPIC Information Solutions has always been known for. The
changes forced us to say goodbye to our long-time tenants, the Kidney Foundation
of Manitoba. However, we later received special recognition from the Kidney
Foundation of Manitoba for our support in their fundraising initiatives.
EPIC Information Solutions was also recognized by one of
our major vendors, Avnet, as the winner of the Partner Marketing Initiative
Award for our EPIC Technology Day Conference.
And in 2008, one of our own employees struck gold on their own, as Lori Pow took
home the gold medal at both the Canadian and World Arm-Wrestling Championships.
Way to go, Lori!
2009 marked our first foray onto the world stage, as we were
named the Information Technology Supplier for WorldSkills Calgary 2009,
an international event showcasing 45 skilled trades from around the world. The
event was held September 1-7, with almost 1000 competitors representing 50
countries. In addition to this, the week-long event attracted an estimated
150,000 spectators, as well as 5,000 experts, delegates and judges from around
the world, making it the second-largest event ever hosted in Calgary – second
only to the 1988 Winter Olympics. EPIC Information Solutions
worked with some of its key vendors – namely HP, VMware, Microsoft, Citrix,
Faronics and MacAfee – to ensure that the concept created by EPIC
Information Solutions was executed successfully, which it was. The solution
proposed and executed was delivered to WorldSkills Calgary 2009 with 100%
of uptime during this week-long event.
In 2010, EPIC Information Solutions is the preferred
information technology supplier to over 500 businesses in Manitoba. We will
continue to be a leader in our industry by providing all of our customers with
the right business solutions, which includes the best technology combined with
exceptional service and expertise.